Privacy Policy

Effective Date: May 29, 2025

At Valley Serve Co. (“we,” “us,” or “our”), your privacy and the confidentiality of your information is our highest priority. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website or submit documents through our online forms.

Information We Collect

Personal Information: We may collect your name, address, email, phone number, and any other information you provide when you submit a service request.

Case Information: Any court documents or related materials you upload.

Usage Data: Basic information about how you use our website (e.g., browser type, visit duration, IP address).


How We Use Your Information

We may use your information to process and fulfill your service request, to communicate with you regarding your request, updates, invoices, and service of process, to comply with legal and regulatory requirements, or to improve our website and services.


Information Sharing

We do not sell, trade, or rent your information. We may share your information only in the following circumstances: with court officials or law enforcement, as required by law; with contractors or agents that can confirm they are working on your case (all bound by confidentiality); and as required to complete your requested service or as required by law.

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Data Security

We use commercially reasonable measures to protect your data, including encryption and secure storage. However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.


Data Retention

We retain your information only as long as necessary to complete your service, comply with legal obligations, or resolve disputes.


Your Rights

You may request to review, update, or delete your personal information by contacting us at colten@valleyserveco.com.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of our website after changes are posted constitutes acceptance of those changes.

Questions?

Contact us at colten@valleyserveco.com.